You may return your diffuser within 14 days of your date of purchase, whichever is later, for a refund.

Shipping costs are non-refundable and customer is responsible for return shipping. The diffuser must be unused and still in its original packaging with all parts and accessories.

Installation and service fees are non-refundable.

Not Work: Power is not getting ON or the unit is turned off.

SOLUTION: Check if the power adapter is DC5V-1A or the DC port is right plug in. Check if the working process is currently inworking hours.

No Mist/Low Mist: The unit don't have enought power.

SOLUTION: Connect the unit to the USB port and check if the air pump is working or if there is airflow at the mist outlet. Check if the sealing ring in the gas nozzle is damaged or falling off.

Oil Leakage: Ensure the diffuser is a full upright position.

SOLUTION: Check if the oil bottle is tightened with the atomizing head and if the seal ring of atomizing head is deformed or damaged.

Adnormal Noise: Air pump is loose

SOLUTION: Reattach the air pump or replace it.

Only essential oils should be used. Using any other oils may damage the unit and will void the warranty. 

When changing scenting oils, remove any oils in the bottle inside first. (You may dispose of it or pour it back into the original bottle). Pour some rubbing alcohol into the bottle, about ¼ full.

Diffuse the rubbing alcohol for about 5-8 minutes.  Remove any additional rubbing alcohol, rinse and dry the bottle as best as possible before pouring in the new fragrance oil.

This device is guaranteed for 6 months from the day of shipment, but it does not guarantee the vulnerable parts such as shell, power supply, wire and outer sealing ring. Man-made or accidental damage does not belong ti the scope of the warranty.

Plase fillout the warranty card and keep one copy for you records.

WARRANTY CARD

Instructions:

The machine has 2 buttons to control the timming and frecuency of mist. The left button (ON/OFF) controls the lowest, moderate and strongest mist. And the right button (H) controls how many hours you want it work.

-Lowest mode indicator, only one light (Left button) Atomize 15s-Pause 165s.

-Moderate mode indicator, two lights (Left button) Atomize 60s-Pause 120s.

-Strongest mode indicator, 3 lights (left button) Atomize 120s-Pause 60s.

-The right button: Set working time 1/2/4 hours