TERMS OF SERVICE

OVERVIEW

This website is operated by GR SCENTS®. Throughout the site, the terms “we”, “us” and “our” refer to GR SCENTS®.

GR SCENTS® offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including additional terms, conditions, and policies referenced herein or available by hyperlink.

These Terms of Service apply to all users of the site, including without limitation browsers, customers, merchants, vendors, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.

Any new features, tools, products, or services added to the current website shall also be subject to these Terms of Service.

We reserve the right to update, modify, or replace any part of these Terms of Service by posting updates to our website. Your continued use of the website following any changes constitutes acceptance of those changes.

Our store is hosted on WIX.COM, which provides the e-commerce platform used to sell our products and services.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence.

You may not use our products or services for any illegal or unauthorized purpose or violate any applicable laws in your jurisdiction.

You must not transmit viruses, malware, or destructive code through the website or services.

Violation of any Terms may result in immediate termination of services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that website content, excluding payment information, may be transferred over various networks and adapted to technical requirements.

Payment information is encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website, products, services, or content without written permission from GR SCENTS®.

SECTION 3 - ACCURACY OF INFORMATION

Information provided on this website is for general informational purposes only.

We are not responsible if information on this website is inaccurate, incomplete, or outdated.

We reserve the right to modify website content at any time without obligation to update prior information.

SECTION 4 - MODIFICATIONS TO SERVICES AND PRICING

Prices for products and services may change without notice.

We reserve the right to modify, suspend, or discontinue products or services without prior notice.

GR SCENTS® shall not be liable for any modifications, price changes, suspensions, or discontinuation of services.

SECTION 5 - PRODUCTS AND SERVICES

Certain products or services may be available exclusively online through the website.

Products and services may have limited quantities and are subject to our Refund & Return Policy.

We reserve the right to:
• Limit product sales or services by person, region, or jurisdiction
• Limit quantities purchased
• Discontinue products at any time

Product descriptions, pricing, and availability may change without notice.

We do not guarantee that products, services, or information purchased through the website will meet every expectation or that website errors will always be corrected.

Use of non-approved fragrance oils with GR SCENTS® diffusion systems may void applicable warranty coverage.

SECTION 5A - RESIDENTIAL PAYMENT PROGRAMS

Certain residential products may be offered through structured monthly payment programs.

Residential Equipment Payment Programs are subject to separate policies and conditions available on our website, including the Monthly Payment Plan Policy and Refund & Return Policy.

Completion of all required payments under an active residential agreement may result in ownership transfer of applicable equipment as outlined in the related policy documents.

Commercial services, rental programs, and commercial agreements may differ from residential payment programs and may be governed by separate written agreements.

SECTION 6 - BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order placed through the website.

You agree to provide accurate, current, and complete billing and account information for all purchases.

Failure to provide accurate information may result in cancellation or limitation of services.

For additional information regarding eligible returns and refunds, please review our Refund & Return Policy.

SECTION 7 - OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools and services which we do not control or monitor.

Use of third-party tools is entirely at your own risk and subject to the terms of the respective third-party providers.

SECTION 8 - THIRD-PARTY LINKS

Certain website content may contain links to third-party websites or services.

GR SCENTS® is not responsible for examining or evaluating third-party content, products, services, or websites.

SECTION 9 - USER COMMENTS AND SUBMISSIONS

If you submit comments, suggestions, feedback, or other materials, you agree that GR SCENTS® may use, edit, publish, or distribute them without restriction.

You agree not to submit unlawful, offensive, abusive, or misleading content.

SECTION 10 - PERSONAL INFORMATION

Submission of personal information through the website is governed by our Privacy Policy.

SECTION 11 - ERRORS AND INACCURACIES

Occasionally there may be typographical errors, inaccuracies, or omissions related to products, pricing, promotions, shipping, or availability.

We reserve the right to correct any errors or cancel orders if inaccurate information is identified.

SECTION 12 - PROHIBITED USES

You are prohibited from using the website or services:

• For unlawful purposes
• To violate laws or regulations
• To infringe intellectual property rights
• To transmit malicious code or harmful software
• To collect personal information improperly
• To interfere with website security or operations

Violation of prohibited uses may result in termination of services.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Products and services are provided “as is” and “as available” without warranties unless expressly stated otherwise.

GR SCENTS® does not guarantee uninterrupted or error-free service.

To the maximum extent permitted by law, GR SCENTS® shall not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of products, services, or the website.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless GR SCENTS®, its affiliates, employees, contractors, suppliers, and partners from any claim arising from your breach of these Terms or misuse of products or services.

SECTION 15 - SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

SECTION 16 - TERMINATION

These Terms remain effective unless terminated by either party.

GR SCENTS® reserves the right to terminate access to services or the website if these Terms are violated.

SECTION 17 - ENTIRE AGREEMENT

These Terms of Service, together with all related policies posted on the website, constitute the complete agreement between you and GR SCENTS®.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide products or services shall be governed by and construed in accordance with the laws of the State of Florida, United States.

SECTION 19 - CHANGES TO TERMS OF SERVICE

We reserve the right to update or modify these Terms of Service at any time.

Continued use of the website following updates constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions regarding these Terms of Service may be directed to:

🌐 https://www.grscents.com
📧 support@grscents.com
📞 305.833.6805

Effective Date: May 11, 2026