PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.grscents.com.

PERSONAL INFORMATION WE COLLECT

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device.

Additionally, as you browse the website, we collect information regarding:
• Individual pages or products viewed
• Websites or search terms that referred you to our website
• Interactions with the website
• Device and browsing behavior

We refer to this automatically collected information as “Device Information.”

We collect Device Information using technologies such as:
• Cookies
• Log files
• Web beacons
• Tags
• Pixels
• Analytics tools

When you make a purchase, submit a contact form, request information, schedule a consultation, or communicate with us, we may collect certain information including:

• Name
• Billing address
• Shipping address
• Email address
• Phone number
• Payment information
• Order details

We refer to this information as “Order Information” or “Personal Information.”

HOW WE USE YOUR PERSONAL INFORMATION

We use the information collected to:

• Process and fulfill orders
• Process payments
• Arrange shipping and delivery
• Provide invoices and order confirmations
• Communicate with you regarding purchases, services, or inquiries
• Provide customer support
• Screen orders for fraud or risk prevention
• Improve website functionality and user experience
• Analyze website traffic and marketing performance
• Send updates, promotions, or marketing communications when permitted

COMMUNICATIONS

By submitting your information through our website, forms, advertisements, or other communication channels, you consent to receive communications from GR SCENTS® by:

• Email
• Phone call
• Text message
• WhatsApp

These communications may relate to:
• Orders
• Customer support
• Appointments
• Product information
• Promotional offers
• Service updates

You may request to stop receiving marketing communications at any time by contacting us directly.

SHARING YOUR PERSONAL INFORMATION

We may share your Personal Information with trusted third-party providers necessary to operate our business and services, including:

• Payment processors
• Website hosting providers
• Shipping providers
• Analytics providers
• Advertising platforms
• Customer communication tools

We use tools such as:
• Google Analytics
• Meta Pixel
• Advertising and analytics technologies

to better understand customer interactions, improve website performance, and optimize advertising campaigns.

We may also disclose information:
• To comply with legal obligations
• To respond to lawful requests
• To protect our rights, customers, or business

GR SCENTS® does not sell customer personal information to third parties.

BEHAVIOURAL ADVERTISING

We may use your information to provide targeted advertisements and marketing communications that may be relevant to your interests.

You can manage advertising preferences through platforms such as:
• Facebook
• Google
• Other advertising providers

DO NOT TRACK

Please note that we do not modify our website’s data collection practices when we receive a “Do Not Track” signal from your browser.

YOUR RIGHTS

Depending on your location, you may have rights regarding your personal information, including the right to:
• Access personal data
• Request corrections
• Request deletion of information
• Withdraw consent for marketing communications

To exercise these rights, please contact us using the information below.

DATA RETENTION

We maintain customer information for business, legal, tax, operational, and recordkeeping purposes unless a deletion request is received where legally permitted.

DATA SECURITY

We implement reasonable technical and organizational security measures designed to protect customer information collected through our website and services.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

MINORS

This website is not intended for individuals under the age of 13.

THIRD-PARTY SERVICES

Our website may contain links or integrations with third-party platforms or services. We are not responsible for the privacy practices or content of third-party websites or providers.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Updates become effective immediately upon posting to this page.

For questions regarding this Privacy Policy or our privacy practices, please contact us:

🌐 https://www.grscents.com
📧 support@grscents.com
📞 305.833.6805

GR SCENTS LLC
29820 SW 146th Ave
Homestead, FL 33033
United States

Effective Date: May 11, 2026